Do I need to be home?
No. If you can't be home during cleaning, please leave a comment when booking your appointment where a key to enter house can be left.
Do I need to provide supplies or equipment?
No. Everything will be included unless you have a specific product you'd like us to use, then please let us know and we will make sure to use it.
Cancellation & Reshedule Policy
Clients must call and cancel at least 24 hours before the schduled cleaning. If we dont get any cancelation or if we are notified less the 24 hours mentioned then a cancelation fee will be charged 10% of total cleaning cost.
How do I pay?
We only accept credit card as a payment form at the moment.
Do I tip the cleaners?
Although our maids would be very appreciative of any tips, it is completely optional and not expected.
Are you insured?
Yes, we have insurance that covers liability, crime and employee accident.
How do I cancel or reschedule an appointment?
Please call us at (312) 285-0478 .
What if I'm unsatisfied with the cleaning?
Call us and we will re-clean the area for free.